Annual Licence Fee (ALF)

This is a yearly mandatory licence fee. It is calculated as a percentage of your total software value. It covers the following:

  • Upgrades to the latest software version.
  • Telephone Support.
  • Same-day Email Support.
  • Remote Login Assitance if necessary.

The ALF applies to the following bundles as well as certain switches and when extra user licences are purchased.

  • Business
  • Business Pro
  • POS
  • Enterprise
  • Premium

The ALF can also be paid monthly on the condition that a Debit Order is signed.