This is a yearly mandatory licence fee. It is calculated as a percentage of your total software value. It covers the following:
- Upgrades to the latest software version.
- Telephone Support.
- Same-day Email Support.
- Remote Login Assistance if necessary.
The ALF applies to the following bundles as well as certain switches and when extra user licences are purchased.
- Business Pro
The ALF can also be paid monthly on the condition that a Debit Order is signed.