Annual Licence Fee (ALF)

This is a yearly mandatory licence fee. It is calculated as a percentage of your total software value. It covers the following:

• Upgrades to the latest software version.
• Telephone Support.
• Same-day Email Support.
• Remote Login Assistance if necessary.

The ALF applies to the following bundles as well as certain switches and when extra user licences are purchased.

• Business
• Business Pro
• POS
• Enterprise
• Premium

The ALF can also be paid monthly on the condition that a Debit Order is signed.