Capture and follow up communications on sales, purchase and warehouse documents with customers, suppliers and internal company contacts.
- Ensure staff timeously follow up documents – for example, quotes, purchase orders, outstanding invoices, inter warehouse documents etc.
- Set communications, requiring to follow up, to automatically notify the relevant user when they open Omni.
- Be able to access the relevant communication through the Customer/Supplier Account, internal/external Contact/s or the relevant documents.
- Communications are logged automatically when emailed or they can be manually created.
This Switch is subject to an Annual Licence Fee (ALF) for the Switch as well as the entire Omni Software configuration*